Quality Care At a Price Thats Fair
BATES MOTOR HOME RENTAL
Frequently Asked Questions

We try to anticipate questions you might have about our service and provide the answers here. If you need additional information please contact our office at (713) 691-7238
1.
What do the motor homes have in them?

All of our motor homes are equipped with the comforts of home! They include:  full kitchen with stove, sink, microwave, bathrooms  with shower and sink, master bedroom with bed and closet/storage, TVs, some with DVD, VCR, couch(es) and dinette.  Please call for amenities for a specific model.


2.

What do I need to bring with me?

You will need to bring bed linens, towels, toiletries, disposable utensils, trash bags, etc.  The motor homes are not equipped with these amenities.


3.

Can I tow a trailer behind the motor home?

We allow towing at our discretion and only with the Class A models.


4.

What about insurance?

You, as the renter, are responsible for providing liability coverage for yourself as the driver of the motor home.  You will need to check with your auto insurance agent to ensure that your auto liability will also cover you on a motor home rental.  Any damages to the motor home as a result of carelessness, negligence or misuse are the fault of the renter (i.e. backing into objects, driving under low hanging limbs or other obstacles doing damage to roof components, damage to tires, damage to awnings, etc.)


5.

Is there a minimum number of days I can rent for?

We have a three day minimum rental policy.


6.

What is the generator used for?

The generator is used to run your appliances, TV's, A/C and heater when the motor home is not plugged in to electricity at an RV equipped facility.  The refrigerator can operate on propane or electricity.  When you are traveling in motor home, you will need to run the generator in order operate your appliances.


7.

What other fees are involved in renting a motor home?

There is a one-time $30.00 sanitation/prep fee and sales tax of 15%.  When the motor home is returned and it is low or empty of gasoline/diesel or propane, a fuel fee will be deducted from your deposit.  Also, if the motor home requires that the tanks be dumped or cleaning of any kind, a fee will be deducted from your deposit.


8.

When can I pick-up and return the motor home?

Our hours of operation are Monday - Friday, 7:00am to 4:00pm.  All pick-up and returns will be during these hours by appointment.


9.

Is a special drivers license required to drive the Class A motor homes?

No, your regular Class C drivers license is sufficient.


10.

What do I do if I have questions or have a problem during my rental?

We will provide you with a contact and phone number where you can reach us 24 hours a day in the event of any questions or problems.